Frequently Asked Questions
Product & Natural Finish
Yes. Our wigs feature pre-bleached knots and a pre-plucked hairline to ensure a seamless, realistic finish that mimics a natural scalp.
It means the hairline is designed to be undetectable, and the HD Swiss lace blends into any skin tone for a scalp-like appearance.
200% density provides maximum volume and a glamorous full look while still maintaining a natural flow.
Consider your height and style preference. 14–16 inches is typically shoulder length, 18–22 inches reaches mid-back, and 24+ inches offers a dramatic long look.
Installation & Lace
Absolutely. Our wigs are Ready to Wear, meaning they are pre-cut and pre-styled so you can install them in seconds without professional help.
No. Our wigs are fully glueless, featuring adjustable elastic bands, silicone grips, and built-in combs for a secure fit without adhesive.
A 5x5 closure offers a deep middle part, while a 13x5 frontal provides ear-to-ear lace for more versatile styling and parting options.
Shipping & EU Delivery
Transit time is typically 4–6 working days via FedEx International Priority. Please allow 3–7 business days for processing depending on the wig type.
Yes. Shipments are sent unpaid (DDU), and customs duties are the responsibility of the receiver, usually payable via the FedEx app.
Yes. A tracking number is provided as soon as the order is dispatched from the factory.
Returns & Policies
We accept returns on wigs that are in their original condition. The lace must remain uncut and the wig must be in its original packaging.
No. Wigs that show signs of wear, odors, or have been altered are not eligible for return.
Yes. We use industry-standard encryption to ensure your payment information is always protected.